At GigaTech Solution, customer satisfaction is a top priority. This Return & Refund Policy outlines the terms and conditions under which refunds may be granted. Please read this policy carefully before making a purchase.
General Terms
This policy applies only to cancelled or eligible purchases made directly through the GigaTech Solution website or via an official agreement with our company.
Refund and return policies may vary depending on the type of product or service purchased.
If your purchase category is not listed below, or you are unsure about eligibility, we encourage you to contact our support team at [email protected].
GigaTech Solution reserves the right to update this policy without prior notice. The latest version will always be available on our website. It is your responsibility to review this policy prior to making a purchase or requesting a refund.
Product & Service-Specific Policies
1. Software Licenses
All software sales are final.
No returns or refunds are applicable for downloadable or licensed software unless explicitly stated in the software purchase agreement or official quotation.
2. Subscriptions
Refund eligibility depends on the specific product.
Each subscription service includes its own subscription-specific refund terms. Please review those terms during checkout or on the product page.
Refund requests for subscriptions not covered under a dedicated refund clause will not be accepted.
3. Consultancy Services
Refunds are applicable only if cancelled at least 72 hours before the scheduled consultation.
Refunds are not granted for no-shows or last-minute cancellations within 72 hours of the booked slot.
4. Web Design & Development Projects
Refunds for custom web development projects are governed by the individual project contract or signed agreement.
GigaTech Solution will not offer refunds outside of the conditions outlined in the contract.
A non-refundable upfront payment may apply for all custom projects.
5. Online Courses & Training
Refunds are allowed within 7 to 30 days, depending on the course and instructor policy.
The specific refund eligibility for each course is outlined in the course description or enrollment page.
Refunds will not be provided for completed or nearly completed courses.
6. Remote Services / Virtual HR (VHR)
Refund terms for remote/VHR services are described in the relevant service contract.
Please review your signed agreement for refund eligibility, timelines, and conditions.
Important Notes
Refunds, when approved, will be processed through the original payment method used during purchase.
Processing times may vary depending on the payment gateway or financial institution.
Claims for refunds outside of the categories above or outside of the mentioned conditions will not be entertained.
Need Assistance?
If you have any questions regarding this policy or wish to initiate a refund request, please contact our support team: